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Privacy Policy

Effective date: 15.01.2026 – This privacy policy informs you about the nature, scope and purpose of the processing of personal data on chalu.lu.

1) Controller

The controller responsible for data processing on this website is:

ChaLu – Design & Creations
Luc Mandres
Rue de Trèves, 110, L-2630, Luxembourg
Email: chaludesignandcreations@gmail.com

2) What data we process

  • Usage data (e.g. pages visited, time of access, browser/device, referrer).
  • Server log data (e.g. IP address in shortened or temporary form, status codes).
  • Contact / form data (e.g. name, email, message – only if you provide it).

3) Purposes & legal bases

We process personal data only when necessary. Possible legal bases include:

  • Art. 6(1)(b) GDPR (contract or request, e.g. quote or order).
  • Art. 6(1)(f) GDPR (legitimate interest, e.g. secure operation of the website).
  • Art. 6(1)(a) GDPR (consent, e.g. optional cookies or tracking – if used).

4) Cookies

Our website may use cookies to provide functionality and to make content more user-friendly. If analytics or marketing cookies are used, this will only happen with your consent (cookie banner).

Tip: If you don’t (yet) use tracking, this section can be kept short or cookies can be limited to “essential” only.

5) Contacting us

If you contact us by email or via a contact form, we process your data to handle your request. The data will be deleted as soon as it is no longer necessary, unless statutory retention obligations apply.

6) Hosting & server logs

This website is operated with a hosting provider. For technical reasons, server log files may be generated (e.g. IP address, timestamp, requested file, browser). This data is used for technical security (e.g. defense against cyber attacks) and for stable website operation.

Hosting provider: ZAP-Hosting (or your actual provider)
Add the location and/or a data processing agreement (DPA) here if available.

7) Your rights

Under the GDPR, you have the following rights, among others:

  • Access to stored data
  • Rectification of inaccurate data
  • Erasure or restriction of processing
  • Data portability
  • Objection to processing (especially under Art. 6(1)(f))
  • Withdrawal of consent with effect for the future
  • Lodging a complaint with a supervisory authority

For Luxembourg: CNPD (Commission nationale pour la protection des données).

8) Changes to this privacy policy

We may update this privacy policy if our website changes or if legal requirements change. The current version can always be found on this page.

© ChaLu – Design & Creations · Contact